TapestryHealth provides facilities with a safety net of solutions that integrate seamlessly with existing workflows to create a personalized, proactive approach for each patient with chronic care needs. These services are approved by the Centers for Medicare and Medicaid (CMS) to meet the complex health care needs of patients with chronic conditions.

Chronic Care Management (CCM) provides facilities with a Daily Risk Report that prioritizes residents who are most at-risk for needing hospitalization. Chronic Care Management assesses medications, vital signs, daily activities, falls, weight, and other health status indicators. Each patient’s monthly report has an individualized care plan recommendations for the long-term care center and community providers to follow and the resident’s progress on care plan goals.

Our Remote Physiologic Monitoring (RPM) is a touchless vital sign monitoring system. Our devices continuously collect pulse and respiration rate data which can be early indicators of a change in health status in real time. Changes in vital signs are reviewed by our remote team of nurses. When they see changes that might be early indicators of declining health status, they contact the on-site care team. RPM detects small changes which often go undetected. We provide peace of mind for residents, their families, and the onsite care team. Our devices use radar wave technology with no cameras or microphones. Data is secure and protected to maintain privacy.

Chess Medicine is an affiliate of TapestryHealth that employs physicians, nurse practitioners, and physician assistants. Residents may see Chess Medicine PLLC, Chess Medical PF, or Tapestry Telehealth PLLC on Explanation of Benefits (EOB) from health insurers and/or on invoices from TapestryHealth.

Residents receive an EOB for services performed by TapestryHealth and/or its affiliates from their health insurance company. The EOB shows the amount TapestryHealth billed the insurance company, the amount the health insurance company paid Tapestry Health, and the amount the resident is responsible for paying (co-pay or co-insurance). In most cases, residents have secondary insurance (Medigap) or Medicaid and will not have any out-of-pocket payments.

TapestryHealth is required by the Center for Medicare and Medicaid Services (CMS) to bill patients for their cost sharing responsibility (out of pocket payment). TapestryHealth first bills each resident’s primary insurance, then their secondary or supplemental insurance. If the resident has not met the deductible or does not have Medicaid, secondary or supplemental insurance or a plan that fully covers CCM and RPM services, a resident may receive a bill from TapestryHealth and/or its affiliates.

Residents covered by Medicaid will not have any cost sharing. If a resident or designee is unable to pay TapestryHealth, please contact us at info@tapestryhealth.com. As is common for most healthcare providers, TapestryHealth does not send accounts to collection agencies.

Before CCM or RPM services can start, the CMS requires the health care provider to see each patient for an initiating visit. This applies to new patients or patients who the billing clinician has not seen within one year. An initiating visit can occur during a face-to-face visit or a telehealth visit. During the visit, the provider will explain TapestryHealth services, explain the possibility for cost sharing, and ask the patient for consent for TapestryHealth to provide CCM and/or RPM services.

For TapestryHealth to continue providing CCM and/or RPM services, initiating patient visits must be completed. This became a requirement after the COVID19 Public Health Emergency was canceled in May 2023.

Yes. For a resident to receive Chronic Care Management and/or Remote Physiologic Monitoring services, a resident must provide consent to receive services. Consent can be obtained by verbal consent to a TapestryHealth clinician, an electronic signature through our electronic consent link from CareAscend sent to the designated healthcare content for residents who are not alert and/or cognitively impaired, or completing a paper form provided in the admissions packet or obtained from the long-term care center administrator.

Residents may opt out of the CCM and/or RPM program by emailing caremanagement@tapestryhealth.com. Please include the name of the long-term care center, the resident’s name, the resident’s healthcare designee, and the resident’s date of birth.

A Tele-Technician is a medical assistant who goes onsite to long term care centers to enable our physicians and advanced practice providers to conduct meaningful telemedicine visits and initiating patient visits with residents. TapestryHealth ensures they meet all requirements to work on the long-term care center’s behalf in a skilled nursing facility. Tele-Technicians are trained to work with residents. 

The best way to reach someone is via our website’s contact page at www.tapestryhealth.com/contact or emailing us at info@tapestryhealth.com