SMS Privacy Policy

Effective Date: 03.11.2025

Tapestry TeleHealth, PLLC, Chess Medicine, PLLC, and Chess Medical, PC (“Company,” “we,” “us,” or “our”) are committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and safeguard your personal information when you opt-in to receive SMS messages from us.

1. Information We Collect

When you sign up for our SMS messages, we may collect the following personal information:

• Your phone number
• Your name (if provided)
• Any information you provide via SMS (such as responses to messages or requests for assistance)

2. How We Use Your Information

We use the information collected for the following purposes:

• To send you SMS messages, such as appointment reminders, order alerts, promotions, and account notifications.
• To respond to your inquiries or requests.
• To improve our services and customer experience.

3. Who We Share Your Information With

We do not sell, rent, or share your personal information, including your SMS consent, with third parties for marketing purposes. However, we may share your information with:

• Service providers who assist in delivering SMS messages (e.g., SMS gateway providers).
• Law enforcement or regulatory agencies if required by law.

4. SMS Consent & Opt-Out

• By opting into our SMS service, you agree to receive text messages from us.
• Message frequency may vary.
• Message and data rates may apply.
• You can opt out at any time by texting STOP. After opting out, you will no longer receive SMS messages from us.
• For assistance, text HELP or contact us at compliance@tapestryhealth.com or call 203-666-8145.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission is 100% secure.

6. Changes to This Policy

We may update this SMS Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

7. Contact Us

If you have any questions about this SMS Privacy Policy, please contact us at:

Tapestry TeleHealth, PLLC, Chess Medicine, PLLC, and Chess Medical, PC
99 Hawley Lane, Stratford, CT 06614
Email: compliance@tapestryhealth.com
Phone: 203-666-8145

Visit our Privacy Policy URL for more details on how we handle your data.